Holland America Line is an American/British owned cruise line; a subsidiary of Carnival Corporation & plc. It has a fleet of 14 ships and offers approximately 500 sailings a year.
What you need to know about Holland America
We receive regular complaints about Holland America. Here’s a case where the cruise line switched ports for one of its passengers. And here’s another case in which Holland America refused to board a customer because of a paperwork problem. Recently, we also had a case involving a customer who had raw sewage in his cabin.
How to solve a problem with Holland America
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Holland America mailing address
Holland America
450 Third Avenue West
https://www.hollandamerica.com/en_US.html
Holland America social media channels
Holland America executive customer service contacts
Primary Contact
Brett Swofford
Senior manager of guest relations
450 Third Avenue West
[email protected]
907-278-8040
Secondary Contact
Gustavo Antocha
President, Holland America Line
450 Third Avenue West
[email protected]
(206) 281-3535
Also, try:
(305) 663-3387
(305) 790-1584
(404) 257-9064
(786) 391-1361
(305) 609-8723
Chief Executive
Jan Swartz
Group President of Holland America Group
450 Third Avenue West
[email protected] , [email protected] , [email protected]
(206) 281-3535
+1 305-463-3000
+1 661-753-0000
+1 661-645-7156
+1 661-222-7786
+1 323-376-8097
+1 661-753-1850
How to get professional help with your Holland America problem
If you need help with Holland America, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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