The company markets traditionally-styled casual apparel for men, women, and children through its flagship and specialty catalogs, website, and about 15 free-standing retail stores, including shops in Germany, the UK, and Japan. It also has about 275 in-store Lands’ End Shops at Sears locations. Lands’ End also offers accessories, footwear and home goods, and logoed business apparel and products and also provides embroidery and monogramming. The company with the misplaced apostrophe in its name has greatly expanded its online presence, but it still mails more than 270 million catalogs annually.
Customer Service Resources
Full contact details including international numbers
What you need to know about Lands’ End
The company responds to most customer complaints in a satisfactory manner.
How to solve a problem with Lands’ End
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Lands’ End mailing address
Lands’ End
1 Lands End Ln
Dodgeville, WI 53595
https://www.landsend.com/
Lands’ End social media channels
Lands’ End executive customer service contacts
Primary Contact
Mary Judkins
Director, Customer Care Services a
1 Lands End Ln
Dodgeville, WI 53595
[email protected]
Secondary Contact
Sarah Rasmusen
Chief Customer Officer
1 Lands End Ln
Dodgeville, WI 53595
[email protected]
(608) 935-4377
James Gooch
Executive Vice President, Chief Operating Officer,
1 Lands End Ln
Dodgeville, WI 53595
[email protected]
Chief Executive
Jerome Griffith
Chief Executive Officer and President
1 Lands End Ln
Dodgeville, WI 53595
[email protected]
How to get professional help with your Lands' End, Inc. problem
If you need help with Lands' End, Inc., you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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