Vodafone Group plc is a British multinational telecommunications company, with headquarters in London. It predominantly operates services in the regions of Asia, Africa, Europe, and Oceania.
Customer service resources
What you need to know about Vodafone
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Vodafone
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Vodafone’s mailing address
Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN
Vodafone’s executive customer service contacts
Primary Contact
Colin Coleman
Head of Consumer Operations
Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN
[email protected]
Secondary Contact
Nick Jeffery
CEO UK
Vodafone House
The Connection
Berkshire, Newbury Berkshire 85260
[email protected]
Serpil Timuray
Chief Commercial Operations and Strategy Officer
Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN
[email protected]
Chief Executive
Vittorio Colao
Chief Executive
Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN
[email protected]
How to get professional help with your Vodafone problem
If you need help with Vodafone, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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